IMG has specialized in international medical, travel medical, and trip protection insurance since 1990, covering expatriates, international students, visitors, mission workers, and leisure travelers worldwide. Based in Indianapolis, it administers the Global Medical, Patriot, and iTravelInsured product lines and backs them with 24/7 emergency medical and travel assistance. Travel coverage in several iTravelInsured plans is underwritten by SiriusPoint America Insurance Company, rated A- (Excellent) by AM Best, and by United States Fire Insurance Company. You file and track claims through the MyIMG member portal, which also handles renewals, payment updates, and precertification. Claims are typically reviewed within 10 business days when complete proof of loss is submitted.
